Privacy Policy
This is a courtesy English translation of the German privacy policy; the German version prevails.
1. Controller
Responsible for the data processing on this website is:
Reuther Media, owner Ulrich Reuther
Zossener Strasse 41, 10961 Berlin, Germany
Phone: +49 30 84523850
Email:
2. General information on data processing
We process personal data only insofar as this is necessary to provide this website and to render our services. The legal bases are in particular Art. 6(1)(b) GDPR (initiation and performance of a contract), Art. 6(1)(f) GDPR (legitimate interest) and, where applicable, Art. 6(1)(a) GDPR (consent).
3. Provision of the website and server log files
When the website is accessed, our hosting provider automatically collects information (including IP address, date and time of access, page retrieved, browser type). This serves the secure and stable operation of the website (Art. 6(1)(f) GDPR). A data processing agreement pursuant to Art. 28 GDPR is in place with the hosting provider.
4. Contact form and getting in touch
If you contact us via the contact form or by email, we process the data you provide (in particular practice name, name, email address, phone number, link to the relevant review and your message) solely to handle your enquiry (Art. 6(1)(b) and (f) GDPR). The GDPR consent in the form relates to this processing. The data is deleted as soon as it is no longer required for the purpose and no statutory retention obligations apply.
5. Performing our services
To provide our service (objecting to unjustified reviews) we process the details you submit about the relevant review and practice. Where necessary for the objection, we transmit the information needed to identify the review to the respective review portal (e.g. Google, Jameda). The legal basis is Art. 6(1)(b) GDPR.
6. Recipients and processors (Art. 28 GDPR)
To technically carry out the objection and deletion procedures, we engage a specialised service provider who acts as a processor pursuant to Art. 28 GDPR and exclusively on our instructions. A data processing agreement is in place; only the data required for the respective objection is transmitted. Data is not passed on to other third parties unless this is necessary to perform the contract or there is a legal obligation.
7. Storage period
We store personal data only for as long as is necessary for the stated purposes or as prescribed by statutory retention periods (e.g. under commercial and tax law).
8. Cookies and external content
The website operates with minimal, technically necessary cookies. Fonts and design elements are served locally from our server; no third-party tracking or analytics services that evaluate personal data for advertising purposes are used.
9. Your rights
You have the right at any time to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing (Art. 21 GDPR). You can withdraw any consent given at any time with effect for the future.
10. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority, for example the Berlin Commissioner for Data Protection and Freedom of Information responsible for us.
11. Data security
This website uses SSL/TLS encryption to protect the transmission of your data.
12. Updates and changes
We will adapt this privacy policy as soon as changes to the data processing or the legal situation make this necessary.
Web analytics with Matomo
To understand which content is in demand and to improve our services, we carry out anonymous reach measurement using the open-source software Matomo. We operate Matomo ourselves on our own server at Hetzner Online GmbH in the EU data centre in Helsinki (Finland); the data remains within our own environment and is not passed on to third parties.
Cookies only with your consent: By default, Matomo works without cookies on our website – nothing is stored on or read from your device for the statistics. Only if you agree in our notice banner is a Matomo cookie set in order to recognise returning visits (Section 25(1) TDDDG, Art. 6(1)(a) GDPR). You can revoke this at any time by deleting the data stored in your browser for this website – the banner will then ask again. Shortened IP address: Your IP address is shortened (anonymised) before it is stored. We only record which pages were accessed and when, which page you came from and technical details such as browser and device type. There is no cross-site tracking and no profiling.
The legal basis for the cookieless measurement is Art. 6(1)(f) GDPR; our legitimate interest is the anonymous statistical evaluation to improve our services.